FAQS

What agreement does Skillsify have in place?

Skillsify is marketing agency in a partnership agreement with Upskill Institute (RTO 45708). All qualifications are issued by Upskill Institute.

USI INFO

What is a USI?

A USI – Unique Student Identifier is a reference number that you can easily create online which keeps a record of your training and qualifications attained in Australia.

If you are commencing a nationally recognised training, you will need a USI in order to receive your qualification or statement of attainment.

Your USI is made up of ten numbers and letters.

You can locate your USI here

You can create your USI here

More information regarding USI can be found here

What is the minimum age to participate in white card training?

A person must be at least 14 years of age to participate in the training.

What ID do I need to bring with me to my white card course?

You must provide original ID documents that add up to at least 100 points. Within these documents, you must be able to show your photo, date of birth (minimum age 14 years), signature and current residential address. If you do not bring the correct ID on the day of training, you will be refused entry to the course and it will cost you the full course fee to rebook.

Please click here to see the Evidence of Identity form.

Who needs a white card?

A white card (or general construction induction card) is required for workers who want to carry out construction work.

People who need a white card include:

• site managers, supervisors, surveyors, labourers and tradespeople
• people who access operational construction zones (unaccompanied or not directly supervised by an inducted person)
• workers whose employment causes them to routinely enter operational construction zones.

The white card becomes void if you haven’t carried out construction work for two consecutive years or more.

What is the process for the white card course?

Skillsify will have the application forms you need for a new card and will submit them to SafeWork NSW when you have completed the training.

Skillsify will also give you a statement that you can use to prove you have completed the training until your new card arrives. The statement is valid for 60 days but most cards are issued in less than 30 days. If you don’t receive your card give SafeWork NSW a call on 13 10 50.

How can I replace my white card?

Your white card can be replaced online as long as your details have not changed.

Please click here to get started https://www.service.nsw.gov.au/transaction/replace-general-construction-induction-card-white-card

I want to change my white card address or contact details?

If you know your licence number you can check and update your address or contact details by completing an update contact details request.

Alternatively, you can complete the licence enquiry form or change of details form.

I have not received my white card yet. What can I do?

Please allow 30 days from the date of your training for your card to be issued. If you don’t receive your card by then, please give SafeWork a call on 13 10 50 for assistance.

Can my white card course be done online?

Yes, we offer this course online and face-to-face. Check out our White Card Online course page.

When does my white card expire?

The white card becomes void if you haven’t carried out construction work for two consecutive years or more.

What is the minimum age to participate in traffic control training?

A person must be at least 17 years of age to participate in the training.

What ID do I need to bring with me to my traffic control course?

You must provide original ID documents that add up to at least 100 points. Within these documents, you must be able to show your photo, date of birth (minimum age 17 years), signature and current residential address. If you do not bring the correct ID on the day of training, you will be refused entry to the course and it will cost you the full course fee to rebook.

Please click here to see the Evidence of Identity form.

I have not received my Traffic Controller Card yet, what can I do?

Please allow approximately 4 weeks from the date you have completed your practical assessment for SafeWork NSW to process your cards. If you still have not received your card, please call SafeWork NSW on 13 10 50 for assistance.

How many days is the Traffic Controller course?

Generally, course timing will be based on the individual and or group.

1 (one) full day of training is a minimum for new entrants into the industry who have never held this qualification, to include classroom theory and simulated practical training PLUS practical assessment.

What is the Language, Literacy, and Numeracy minimum levels that are required to complete the Traffic Controller training?

LLN level equal to or above the following:

READING: Level 2

Ability to read appropriate signage for the tasks required and understands clear consistent formats that are written in simple sentences. Interpret instructions and information from notices, forms, and other forms of written instructions.

WRITING: Level 2

Writes short texts with simple structures. Fills in details on simple forms and can complete workplace checklists. Records simple and routine information.

ORAL COMMUNICATION: Level 2

Asks simple questions and make statements with reasonable effectiveness where this involves short utterances and highly familiar content. Can use a range of nonverbal communication support such as gestures and facial expressions to express meaning. Can describe a routine task, using workplace-specific vocabulary as appropriately supported by body language. Communicates using radio equipment, e.g. to report to base on a location or field emergency.

NUMERACY: Level 2

Locates and recognises simple, everyday mathematical information in highly familiar short and simple oral and or written materials. The ability to calculate braking distances and speed of oncoming traffic Follows simple instructions and can measure content, time, and distance.

How can I replace my Traffic Control Card?

Your SafeWork NSW Traffic Control Work Training Card can be replaced online. If your card contains errors, contact 13 10 50.

How can I get in contact with SafeWork NSW regarding my Traffic Control Work Training Card?

Phone: 13 10 50

What is the minimum age to participate in traffic control training?

A person must be at least 17 years of age to participate in the training.

What ID do I need to bring with me to my traffic control course?

You must provide original ID documents that add up to at least 100 points. Within these documents, you must be able to show your photo, date of birth (minimum age 17 years), signature and current residential address. If you do not bring the correct ID on the day of training, you will be refused entry to the course and it will cost you the full course fee to rebook.

Please click here to see the Evidence of Identity form.

I have not received my Implement Traffic Control Plans Card yet, what can I do?

Please allow approximately 4 weeks from the date you have completed your practical assessment for SafeWork NSW to process your cards. If you still have not received your card, please call SafeWork NSW on 13 10 50 for assistance.

How many days is the Implement Traffic Control Plans course?

Generally, course timing will be based on the individual and or group.

1 (one) full day of training is a minimum for new entrants into the industry who have never held this qualification, to include classroom theory and simulated practical training PLUS practical assessment.

What is the Language, Literacy and Numeracy minimum levels that are required to complete the Implement Traffic Control Plans training?

LLN level equal to or above the following:

READING: Level 2

Ability to read appropriate signage for the tasks required and understands clear consistent formats that are written in simple sentences. Interpret instructions and information from notices, forms and other forms of written instructions.

WRITING: Level 2

Writes short texts with simple structures. Fills in details on simple forms and can complete workplace checklists. Records simple and routine information.

ORAL COMMUNICATION: Level 2

Asks simple questions and makes statements with reasonable effectiveness where this involves short utterances and highly familiar content. Can use a range of nonverbal communication support such as gestures and facial expressions to express meaning. Can describe a routine task, using workplace specific vocabulary as appropriate supported by body language. Communicates using radio equipment, e.g. to report to base on a location or field emergency.

NUMERACY: Level 2

Locates and recognises simple, everyday mathematical information in highly familiar short and simple oral and or written materials. Ability to calculate braking distances and speed of oncoming traffic Follows simple instructions and can measure content, time and distance.

How can I replace my Implement Traffic Control Plans Card?

Your SafeWork NSW Traffic Control Work Training Card can be replaced online. If your card contains errors, contact 13 10 50.

How can I get in contact with SafeWork NSW regarding traffic control?

Phone: 13 10 50

What is the minimum age to participate in traffic control training?

A person must be at least 17 years of age to participate in the training.

What ID do I need to bring with me to my traffic control course?

You must provide original ID documents that add up to at least 100 points. Within these documents, you must be able to show your photo, date of birth (minimum age 17 years), signature and current residential address. If you do not bring the correct ID on the day of training, you will be refused entry to the course and it will cost you the full course fee to rebook.

Please click here to see the Evidence of Identity form.

I have not received my Traffic Control Work card yet, what can I do?

Please allow approximately 4 weeks from the date you have completed your practical assessment for SafeWork NSW to process your cards. If you still have not received your card, please call SafeWork NSW on 13 10 50 for assistance.

How many days is the Traffic Control Combo course?

Generally, course timing will be based on the individual and or group.

Traffic Controller:

1 (one) full day of training is a minimum for new entrants into the industry who have never held this qualification, to include classroom theory and simulated practical training PLUS practical assessment.

Implement Traffic Control Plans:

1 (one) full day of training is a minimum for those who have never undertaken these activities prior and have never held this qualification, to include classroom theory and simulated practical training PLUS practical assessment.

Practical assessment is approximately 4 hours – 1 day based on the individual and or group.

How can I replace my Traffic Control Work Training card?

Your SafeWork NSW Traffic Control Work Training Card can be replaced online. If you card contains errors, contact 13 10 50.

What is the Language, Literacy and Numeracy minimum levels that are required to complete the Traffic Controller training?

LLN level equal to or above the following:

READING: Level 2

Ability to read appropriate signage for the tasks required and understands clear consistent formats that are written in simple sentences. Interpret instructions and information from notices, forms and other forms of written instructions.

WRITING: Level 2

Writes short texts with simple structures. Fills in details on simple forms and can complete workplace checklists. Records simple and routine information.

ORAL COMMUNICATION: Level 2

Asks simple questions and makes statements with reasonable effectiveness where this involves short utterances and highly familiar content. Can use a range of nonverbal communication support such as gestures and facial expressions to express meaning. Can describe a routine task, using workplace specific vocabulary as appropriate supported by body language. Communicates using radio equipment, e.g. to report to base on a location or field emergency.

NUMERACY: Level 2

Locates and recognises simple, everyday mathematical information in highly familiar short and simple oral and or written materials. Ability to calculate braking distances and speed of oncoming traffic Follows simple instructions and can measure content, time and distance.

What is the Language, Literacy and Numeracy minimum levels that are required to complete the Implement Traffic Control Plans training?

LLN level equal to or above the following:

READING: Level 2-3

Ability to read appropriate signage for the tasks required and can read and interpret traffic control plans that include specialised symbols.

WRITING: Level 2-3

Writes clear sequenced instructions for using routine/everyday activities. Records simple and routine information from a telephone message. Can write tasks to be completed by other staff.

Completes a range of forms requiring routine and factual data, e/g/ WHS records, inspection reports and checklists.

ORAL COMMUNICATION: Level 2-3

Demonstrates language use appropriate to some different interactional purposes, e.g. gives and opinion or explanation, makes and enquiry or seeks clarification. Can identify key information relevant to an exchange. Can explain routine procedures and give clear sequenced instructions to others. Follows directions to perform a sequence of tasks and listens for specific information in a formal workplace meeting. Asks questions to clarify and confirm instructions. Listens to clear, sequenced instructions of several steps and asks clarifying questions as required. Communicates using radio equipment, e.g. to report to base on a location or field emergency

NUMERACY: Level 2-3

Interprets and comprehends a range of everyday mathematical information that is embedded in familiar and routine texts. Can interpret and familiar and routine maps and plans. Uses appropriate technological devices to measure, estimate and calculate length/distance. Selects and uses appropriate tools and hand held device. e.g. uses tape measure to measure. Problem solving processes using developing estimation, and other assessment skills. Ability to calculate braking distances and speed of oncoming traffic.

How can I get in contact with SafeWork NSW regarding traffic control?

Phone: 13 10 50